Senior UX Researcher
About this role
About The Role:
Drivemode is looking for a Senior UX Researcher to join our growing UX Research team. This is our third dedicated UX research hire, and a rare opportunity to shape our research function.
You’ll partner closely with product managers, designers, and engineers at both Drivemode and Honda to bring clarity and confidence to design and product decisions. Your work will connect business strategy to user needs, enabling teams to move quickly without losing sight of what matters most. We’re looking for someone who brings both rigor and flexibility to their methods and is energized by ambiguous, complex problem spaces.
At Drivemode, researchers are valued strategic partners. You’ll be expected to influence roadmaps, advocate for the user, and inspire the broader design culture with curiosity, precision, and empathy.
What You’ll Do:
• Lead research that directly informs product direction and design decisions across multiple interfaces, including in-car systems and mobile applications.
• Collaborate closely with PMs, designers, and engineers to identify key questions, prioritize learning goals, and translate insights into action.
• Plan and conduct research using a range of methods—qualitative, quantitative, or mixed—based on what’s best for the problem.
• Synthesize and communicate findings clearly to drive alignment, reduce product risk, and support better decision-making.
• Help establish research best practices, tooling, and processes as the function grows.
• Shape how we bring the user perspective into product development, from early concept through launch and iteration.
• Create clarity for the business through data, insight, and effective communication.
What We’re Looking For:
• 5+ years of hands-on UX research experience in design and/or product organizations.
• Experience as the sole or lead researcher in an organization, with an interest in building influence—not just executing studies.
• A portfolio of research that has directly influenced digital products at scale.
• Fluency across generative and evaluative methods, and the judgment to know when to use them.
• Experience working in agile environments and navigating fast-moving, cross-functional teams.
• Strong communication and storytelling skills in English and Japanese, with the ability to translate research into compelling narratives for a range of stakeholders.
• A strategic mindset and comfort working in ambiguity. You ask the right questions before jumping to answers.
Nice to Have:
• Experience evaluating hardware-based user experiences.
• Experience working in automotive (OEM or Tier 1).
• Experience working with a globally distributed team.
• Experience working in Japan or with Japanese customers.
